At Gaurish Akki Studio, we value your trust and strive to provide you with the best experience. Please read our Refund and Cancellation Policy carefully before making a purchase. By completing a transaction on https://gaurishakkistudio.com, you agree to the terms outlined below.
Cancellation Policy
- Once a transaction is successfully completed, it becomes a legally binding agreement to purchase the product and/or service.
- A cancellation request may be considered only if it is explicitly mentioned on the Platform.
- If cancellation is allowed for a particular product or service, it will be subject to the specific terms mentioned on the website.
- We retain full discretion in approving or rejecting cancellation requests and may request additional details before processing them.
- Any cancellation request made after the service has been delivered or the product has been shipped will not be entertained.
Refund Policy
We offer refunds only under the following circumstances:
- If the product or service does not match the description provided on the Platform.
- If there is an issue with the quality of the product/service that goes against the promised standards.
- If the product is damaged or defective upon arrival, and proof of damage is provided.
How to Request a Refund?
To request a refund, please follow these steps:
- Submit your refund request within 3 days from the date of the transaction (or the duration mentioned on the Platform, which will not be less than 3 days).
- Send an email to @gaurishakkistudiogmail-com or raise a ticket on our website with the following details:
- Order ID
- Reason for refund request
- Proof of discrepancy (if applicable)
- Any other supporting documents
- Our team will review the request and may ask for additional details before making a decision.
Note: Approval or rejection of refund requests is solely at our discretion.
Processing of Refunds
Approved refunds will be processed within 7-10 business days and credited to the original payment method used.If the refund is delayed beyond this period, please check with your bank or payment provider (PayU Money) for updates.In case of partial refunds, the amount will be adjusted as per the specific case.
Non-Refundable Transactions
Certain products and services are non-refundable, including but not limited to:
- Digital content and downloads (including video courses and e-books).
- Subscription-based services after usage.
- Event tickets once purchased.
- Custom-made or personalized products.
- Services that have already been rendered.
If a product or service falls under the non-refundable category, it will be clearly mentioned on the product/service page.
Contact Us
For any refund or cancellation inquiries, please contact us at:
📧 Email: @gaurishakkistudiogmail-com
📞 Phone: +91 63660 85635
🌐 Website: https://gaurishakkistudio.com
We appreciate your understanding and cooperation.
